Software & Web Development Solutions
CRM Development
A CRM that matches how your team sells and serves — not the other way round.
A CRM only pays off if your team actually uses it. We keep it simple and focused on the way you work: capturing every enquiry, showing who needs a follow-up today and making it easy to see what is working.
We build custom CRM systems or configure and extend existing platforms, and connect them with your website forms, email, WhatsApp and accounting tools.
What’s included
- Lead capture from website and campaigns
- Sales pipeline and opportunity tracking
- Customer and contact records
- Tasks, reminders and follow-up automation
- Quotation and proposal tracking
- Role-based access and permissions
- Dashboards and sales reports
- Integration with email, WhatsApp and accounting systems
Why it matters
No lead falls through
Every enquiry is logged and assigned with a follow-up date.
Know your pipeline
See what is coming, what is stuck and what is closing.
Team-friendly
Simple screens people actually use.
Connected
Website, email and accounting data in one place.
How we work
- 1
Discovery call
We listen first — your goals, your site, your existing systems and your budget.
- 2
Survey & proposal
A site visit where needed, then a clear written scope, design and price.
- 3
Supply & install
Our engineers deliver to the agreed plan with minimal disruption to your operations.
- 4
Test & handover
We test everything, document it and train your team before sign-off.
- 5
Ongoing support
Maintenance, upgrades and a local team to call as you grow.
FAQ
Frequently asked questions
Should we build a custom CRM or use an existing one?
If a standard platform fits your process, we will say so. We build custom only when it will save you time or money over adapting your process to a generic tool.
Can the CRM receive leads from our website automatically?
Yes. Website forms can create leads and assign follow-ups automatically.
Can we import our existing customer list?
Yes. We migrate data from spreadsheets and other systems and clean it as part of the project.
Software & Web
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Learn moreReady to talk about your project?
Tell us what you need. An engineer will come back to you with honest advice and a clear next step.